The Secrets to Setting Effective Business Goals
Goals give you focus, allowing you to trim the fat where needed.
Small business funding
When Was the Last Time You Said ‘Thank You’?
Thanking your customers lets them know you value their patronage. It’s also a great way to build loyalty and encourage repeat business. There are lots of simple, inexpensive ways to thank customers. Just saying “thank you” is a good first step.
Give The Staff Flexibility To Bond With Customers
According to research, you can either adopt the latest best practices for customer service, or watch as your brand image erodes in front of your eyes.
Don’t Risk Your Business: Fight Online Defamation
In our digital age, online defamation can be life-threatening for a small business, which relies on word-of-mouth and reputation to attract new customers and retain current ones. Here are some suggestions for dealing with unfair and libelous online content.
Defining Your Business Culture Is a D-I-Y Job
Some organizational cultures are laid-back and chill. Some are edgy and hip. Some are fast-paced and full-throttled, while others are buttoned down and deliberate. Culture underpins the behavioral expectations and ethical standards of a company. It also dictates the style and character of the firm and determines the type and caliber of talent that is attracted to it.
Ways to Work More Efficiently
In business, it’s all about the details. In fact, as most successful business people know, it’s the little details that, if ignored, can bring down even huge corporations.
Ways to Protect Your Business From Internal Fraud
There’s a principle in fraud prevention circles known as the 10-10-80 rule. According to the rule, 10% of employees will not steal under any circumstances, 10% will steal at any opportunity and 80% of employees will steal if they can rationalize the act.
Pricing: How Low Can … and Should … You Go?
True or false: Under pricing your product or service can hurt your bottom line and damage your brand. Answer: It depends.
10 Ways To Lose Customers
All it takes is one slip up and you have lost a customer. Here are 10 ways a business can make a mistake and lose a hard won relationship. If you recognize yourself, it is important to change right away.
Ways to Promote Transparency
Transparency matters for a company’s culture, because it builds trust and stronger relationships between employees, management and the company itself.
